Case Studies

Swisscard AECS case study

Swisscard logo
The only company in Switzerland to offer American Express, Mastercard, and Visa credit cards from a single source, Swisscard wanted to replace one-time passwords used to authenticate card-not-present transactions. Entersekt teamed up with Netcetera to help, and in 2014, Swisscard became the first European issuer to launch the Transakt mobile app for online payment authentication.

Business challenges

  • Improve cardholders’ experience of 3-D Secure and reduce abandonment rates
  • Meet changing digital payment security regulations
  • Roll out a new solution with minimal disruption to customers

Results

  • Hundreds of thousands of transactions secured since launch
  • No reported fraud losses to date
  • Shopping-cart abandonment significantly reduced