Operational cost savings

Cut operational costs without cutting corners

Fraud operations, call centers, and fragmented security stacks are expensive to run. Now, they needn’t be. Financial institutions can reduce manual effort, vendor sprawl, and support costs—while improving speed and control.

Operational cost savings

~40%

Reduction in time spent per fraud case

By automating fraud decisioning

$120,000

Average savings in 4 months

When replacing SMS OTP with Entersekt authentication 

57%

Reduction in authentication-related calls

Easing the burden on call centers

Simplify and save, minus the risk

Manual processes don’t scale, but automation does. Save on operational costs by working smarter, not harder.

Benefits

Protect your customers without getting in the way. When authentication adapts to real risk and behavior, legitimate users move through digital banking journeys effortlessly. The result: stronger protection, smoother experiences, customers who trust their bankincreasing share of wallet, deposits, and revenue growth

Creating opportunities for significant cost savings

Manual fraud reviews, authentication failures, and fragmented security tools quietly drive up operational costs. But when all channels work in unison, institutions reduce support calls, automate decisions, and simplify security operationsultimately lowering costs.

Fewer manual fraud investigations

Fewer manual fraud investigations

Static rules generate unnecessary alerts that analysts must review. Adaptive risk decisions reduce false positives, allowing teams to focus on genuine threats instead of chasing legitimate activity.

Less operational security complexity

Less operational security complexity

Fragmented authentication and fraud tools increase management overhead. A unified approach simplifies security operations while reducing the number of systems teams must maintain.

Lower call center verification costs

Lower call center verification costs

Customers contact support for several reasons: for simple requests like password resets to more complex issues like failed authentication. Streamlined authentication journeys reduce this dependency and enable customers to act independently — for example, using self-serve biometric password resets.

Automation

Automation that reduces support demand

Intelligent authentication decisions resolve most interactions automatically. By reducing unnecessary step-ups and authentication failures, institutions see fewer customer issues requiring manual assistance, like ACH/wire transfer authorizations.

Products that lower operational costs

Everything an FI needs to reduce manual effort, simplify security management, and lower the cost of protecting digital banking and payments.

Authentication

Authentication

Modern authentication reduces operational overhead by eliminating the need for manual processes like password resets and ACH/wire transfer authorization, as well as OTP delivery costs. Device recognition and biometrics allow customers to authenticate quickly while reducing support requests.

Read more
3-D Secure

3-D Secure

Risk-aware 3-D Secure reduces manual fraud reviews and payment disputes by improving authentication accuracy. Trusted transactions proceed smoothly while suspicious activity is challenged automatically.

Read more
Risk intelligence

Risk intelligence

Real-time risk signals automate fraud decisioning and reduce false alerts. By distinguishing legitimate behavior from fraud more accurately, security teams spend less time investigating unnecessary cases.

Read more
Authentication

Authentication

Modern authentication reduces operational overhead by eliminating the need for manual processes like password resets and ACH/wire transfer authorization, as well as OTP delivery costs. Device recognition and biometrics allow customers to authenticate quickly while reducing support requests.

Read more
3-D Secure

3-D Secure

Risk-aware 3-D Secure reduces manual fraud reviews and payment disputes by improving authentication accuracy. Trusted transactions proceed smoothly while suspicious activity is challenged automatically.

Read more
Risk intelligence

Risk intelligence

Real-time risk signals automate fraud decisioning and reduce false alerts. By distinguishing legitimate behavior from fraud more accurately, security teams spend less time investigating unnecessary cases.

Read more

Improved efficiency. Reduced costs

15-25% less inbound fraud-related calls


By switching to Entersekt’s advanced authentication, Chartway Credit Union reduced manual fraud review volumes by 30-40% and inbound fraud-related calls by 15-25%. Post-remedial efforts also declined.

CASE STUDY

Chartway CU partners with Entersekt to protect members, reduce fraud, and strengthen digital trust

Read the case study
Chartway Logo Light
“Entersekt significantly lowered the operational burden associated with fraud management.”
Chartway Credit Union

Browse more outcomes

Achieve regulatory compliance

FAQs

Find quick answers to common questions about reducing operational costs.

What drives high operational costs in fraud prevention?

Manual reviews, call center demand, and fragmented tools increase effort, complexity, and expenses.

How does Entersekt reduce operational costs?

By automating fraud decisions, reducing false positives, and simplifying security into one unified approach.

Can automation replace manual fraud reviews?

Yes. Real-time risk intelligence reduces unnecessary alerts, so teams focus only on genuine threats.

How does this lower call center volumes?

Streamlined, self-serve authentication reduces customer issues like password resets and failed logins.

Will simplifying security weaken protection?

No. Unified, risk-based security improves accuracy while reducing complexity and operational overhead.