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Snippet: FirstBank, the third-largest privately held bank in the USA, wanted to secure its mobile banking app in the most user-friendly way possible. In 2016, it upgraded its app to support Touch ID fingerprint biometrics as a second factor of authentication, with Transakt doing the hard work behind the scenes. Biometrics support on the bank’s Android app followed a few months later.

FirstBank, the third-largest privately held bank in the USA, wanted to secure its mobile banking app in the most user-friendly way possible. In 2016, it upgraded its app to support Touch ID fingerprint biometrics as a second factor of authentication, with Transakt doing the hard work behind the scenes. Biometrics support on the bank’s Android app followed a few months later.

Business challenges

  • Optimize the mobile channel and engage younger customer base
  • Match the convenience of biometrics with advanced security
  • Relaunch mobile banking app without inconveniencing customers

Results

  • Industry-leading two-factor authentication pairing biometrics and digital certificates
  • Two factors of authentication with one touch
  • No customer re-enrolment required

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.