PYMNTS.com
3 December 2019
Consumers want more banking app control — will FIs step up?
Recent PYMNTS.com research in collaboration with Entersekt found that 89% percent of people who use banking apps want more control, especially over things like setting transaction-specific authentication requirements. But banks have been slow to respond to these kinds of demands for control and security. Christian Ali, SVP Products at Entersekt, takes a closer look at what the data shows and what it means for banks.