Consumer report: App-based banking and payments

Consumer report: App-based banking and payments

Fresh insights into Americans’ attitudes to mobile service provision

Earlier this year, Entersekt commissioned The Harris Poll to better understand US consumers’ attitudes towards mobile devices as means to bank and pay. This report presents findings from the survey, gathered online from 2,000 adults, among whom 1,900 own mobile phones or tablets.

Focused on active users’ opinions, it points to ways banks could boost usage and engagement among mobile’s converts.

Download this illustrated report for information on:

  • Banking and payments app adoption and usage rates in the USA
  • The appeal of an all-in-one banking and payments app among consumers
  • Americans’ preferences for or against authentication and their first choice of method
  • How the mobile channel can help boost users’ sense of control
  • Their appetite for more convenient and innovative services, with some specific examples



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Entersekt is an international software development company based just outside of Cape Town, South Africa.

We are leaders in authentication, app security, and payments enablement technology, offering a highly scalable solution set with a track record of success across multiple continents.