Entersekt, a global leader in digital banking authentication and fraud prevention solutions, has announced significant enhancements to its Q2 digital banking authentication solution. These new features are designed to deliver a secure and more convenient digital banking experience for customers while mitigating the risks associated with account takeover (ATO) and instant payment fraud.
In response to the increased threat and impact of authorized push payment (APP) fraud scams, Entersekt’s authentication technology now supports integration with the Zelle native mobile app. This enables users to securely launch the Zelle app directly from their bank’s Q2 mobile app, eliminating the need to enter additional login credentials. By streamlining the authentication process, Entersekt helps to protect customers from APP fraud, while maintaining a frictionless consumer experience – a critical advantage when, according to The Financial Brand:
Entersekt has also expanded its support for Q2 commercial banking customers. By requiring authentication on a “trusted device” for transfers, Entersekt adds an extra layer of security for commercial banking, helping to prevent unauthorized transactions and protecting sensitive financial information.
“We are excited to continue our partnership with Q2 and to deliver innovative fraud prevention solutions that address the evolving needs of banks and credit unions,” said Mzukisi Rusi, VP of Product Development – Authentication Products, at Entersekt. “By leveraging our expertise in Context Aware™ Authentication, we are able to provide a more secure and convenient digital banking experience that benefits everyone.”
Entersekt is a long-standing Q2 Accelerator Partner within the Innovation Studio. Its award-winning authentication solutions, recently recognized as the best overall authentication solution for ATO prevention in banking by Liminal, provide a secure, seamless customer experience. Q2 bank and credit union clients can now enjoy turnkey access to industry-leading authentication built into their digital banking platforms across retail, commercial and small business customers, protecting customer logins and high-risk transactions from fraud, while helping reduce costs associated with call center operations.
Leveraging the mobile SDK, financial institutions can quickly and easily offer Entersekt’s authentication suite to their customers, now with a whole range of enhancements, including:
“As we continue to deploy our product capabilities on the Q2 platform and onboard financial institutions into the ecosystem, we’re starting to see intriguing data patterns that are shaping the future of our solution enhancements within Q2,” adds Rusi. “These insights will enable us to strengthen security by expanding our view of trusted devices, detecting suspicious activity, and proactively preventing advanced fraud attacks before they occur.”
Learn more about the benefits of these enhancements, and others in this interview with Senior Solution Consultant at Entersekt, Steve Bledsoe, and Product Manager, Francois Nolte.
In response to the increased threat and impact of authorized push payment (APP) fraud scams, Entersekt’s authentication technology now supports integration with the Zelle native mobile app. This enables users to securely launch the Zelle app directly from their bank’s Q2 mobile app, eliminating the need to enter additional login credentials. By streamlining the authentication process, Entersekt helps to protect customers from APP fraud, while maintaining a frictionless consumer experience – a critical advantage when, according to The Financial Brand:
- 20% of customers are more likely to switch banks due to poor customer experiences.
- Consumers, in general, are more likely to switch banks if they’re scammed.
Entersekt has also expanded its support for Q2 commercial banking customers. By requiring authentication on a “trusted device” for transfers, Entersekt adds an extra layer of security for commercial banking, helping to prevent unauthorized transactions and protecting sensitive financial information.
“We are excited to continue our partnership with Q2 and to deliver innovative fraud prevention solutions that address the evolving needs of banks and credit unions,” said Mzukisi Rusi, VP of Product Development – Authentication Products, at Entersekt. “By leveraging our expertise in Context Aware™ Authentication, we are able to provide a more secure and convenient digital banking experience that benefits everyone.”
Entersekt is a long-standing Q2 Accelerator Partner within the Innovation Studio. Its award-winning authentication solutions, recently recognized as the best overall authentication solution for ATO prevention in banking by Liminal, provide a secure, seamless customer experience. Q2 bank and credit union clients can now enjoy turnkey access to industry-leading authentication built into their digital banking platforms across retail, commercial and small business customers, protecting customer logins and high-risk transactions from fraud, while helping reduce costs associated with call center operations.
Leveraging the mobile SDK, financial institutions can quickly and easily offer Entersekt’s authentication suite to their customers, now with a whole range of enhancements, including:
- Self-service trusted device recovery
- A list of authenticator choices for untrusted devices
- Improved suspicious transaction notifications
- Multi-language support (Spanish and Portuguese) for call center authentication
- Custom authentication messages for call center verification
- Auto-enrollment in frictionless login
- Customizable app names in device manager
“As we continue to deploy our product capabilities on the Q2 platform and onboard financial institutions into the ecosystem, we’re starting to see intriguing data patterns that are shaping the future of our solution enhancements within Q2,” adds Rusi. “These insights will enable us to strengthen security by expanding our view of trusted devices, detecting suspicious activity, and proactively preventing advanced fraud attacks before they occur.”
Learn more about the benefits of these enhancements, and others in this interview with Senior Solution Consultant at Entersekt, Steve Bledsoe, and Product Manager, Francois Nolte.
About Entersekt
Entersekt, The Financial Authentication Company, provides financial institutions with digital banking fraud prevention and payment security solutions through its cross-channel, Context Aware™ Authentication platform that secures digital transactions and optimizes user experiences. Founded in 2010, Entersekt serves financial institutions around the world, and holds 120+ patents for its security innovations. In 2023, Entersekt acquired the Modirum 3-D Secure software business from Modirum, a security technology firm based in Helsinki, Finland, positioning Entersekt as a global industry leader in authentication solutions for financial services. Entersekt processes 2.5bn+ transactions for 250m+ cardholders and 450,000+ merchants from nearly 900 banks in 70+ countries. Backed by companies like Silicon Valley-based Accel-KKR, one of the world’s top private equity firms, Entersekt continues to expand its footprint across key regions. For more information, visit entersekt.com.
Entersekt, The Financial Authentication Company, provides financial institutions with digital banking fraud prevention and payment security solutions through its cross-channel, Context Aware™ Authentication platform that secures digital transactions and optimizes user experiences. Founded in 2010, Entersekt serves financial institutions around the world, and holds 120+ patents for its security innovations. In 2023, Entersekt acquired the Modirum 3-D Secure software business from Modirum, a security technology firm based in Helsinki, Finland, positioning Entersekt as a global industry leader in authentication solutions for financial services. Entersekt processes 2.5bn+ transactions for 250m+ cardholders and 450,000+ merchants from nearly 900 banks in 70+ countries. Backed by companies like Silicon Valley-based Accel-KKR, one of the world’s top private equity firms, Entersekt continues to expand its footprint across key regions. For more information, visit entersekt.com.
