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Snippet: In the Consumer-Centric Authentication Study, we analyze survey response data from 2,835 American consumers regarding their control over and preferences for authentication controls when banking via mobile.

In the Consumer-Centric Authentication Study: Transforming the consumer’s digital banking experience, an Entersekt collaboration, PYMNTS.com analyzes survey response data from 2,835 American consumers regarding their control over and preferences for authentication controls when banking via mobile.

The study identifies the transactions and use cases in which consumers feel control over authentication methods can be improved, as well as the steps banks can take to entice their customers to more frequently download and use mobile banking apps.

Download the report for more on:

  • Consumers’ preferences for authenticating transactions
  • What consumers want from their banks’ mobile apps
  • How liability impacts consumers’ demand for control over digital transactions

Download: white paper

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.