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Snippet: This playbook uncovers the realities financial institutions (FIs) must face about authentication in order to deliver superior mobile banking app experiences.

Why convenience and personalized authentication experiences matter in mobile banking apps   

Download this playbook now by completing the form.


Research shows that consumers turn to mobile banking apps primarily because of the convenience they offer. Once in use, however, various factors contribute to apps failing to meet user experience and other expectations.

Financial institutions (FIs) must face these realities about authentication if they want to deliver superior mobile banking app experiences:

  • Customers value security and control. Anything less could prevent their use of mobile banking apps.
  • Some think their banks know best. FIs should strive to live up to this expectation – but how can authentication help?
  • Customization equals satisfaction. Consumers want more flexible authentication options during regular mobile banking transactions.

Get your free copy now to discover how personalized authentication can improve user experience, boost engagement, and grow overall satisfaction.

 
 

Download: Playbook

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.