Snippet: As we approach the end of the year, we looked back to see which of our blogs our readers enjoyed the most. From digital wealth management security, to inspiring customer trust, to friendly friction (yes, there is such a thing), and even evolution, the vast array of topics covered by our contributors surprised even us.

As we approach the end of the year, we looked back to see which of our blogs our readers enjoyed the most. From digital wealth management security, to inspiring customer trust, to friendly friction (yes, there is such a thing), and even evolution, the vast array of topics covered by our contributors surprised even us.

There were, however, clear favorites – the ones you read, shared, and tweeted about more than others. Here they are again, in case you missed them the first time around.

  • The state of mobile banking: insights from industry research: Last year, a renewed focus on the customer became a central theme running through consumer surveys, research reports, advisors’ recommendations, conference panels, and social-media discussions among industry veterans. Together, these continue to provide insight into what consumers want, what that means for the industry, and how mobile banking fits into the picture.
  • Six threats to mobile banking: Doubts over mobile security have kept a sizeable percentage of consumers from adopting mobile banking. Banks themselves sometimes hesitate to include riskier services through the channel. But what are the particular vulnerabilities affecting this channel and how serious are they? This vintage post not only racks up page views but keeps readers engaged to the end.
  • Five things … everyone’s asking about faster payments: Consumer, bank or business; near or far, technology has changed the banking game in more ways than we can count. One example is the rapid ascent of faster payments systems over the last decade.
  • PSD2 hastens the demise of SMS OTP: The financial services and payments industries were buzzing earlier this year as the deadline for complying with Europe’s revised payments services directive (PSD2) approached. The deadline was extended in the end, ensuring this post on strong customer authentication remains as topical as it has ever been.
  • The rise of biometrics in banking: The death of the password: The financial sector’s reluctance to push forward with biometrics chimes with its time-honored reputation for prudence; the technology is not foolproof. Another classic Entersekt blog post on the right way to do biometrics!

At Entersekt, we believe in the power of trust. Security is at the heart of our customer-first approach to digital banking experiences. Contact us today to learn more about how we can help you make the most of the relationship you already have with your customers. 

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Entersekt editor

An avid scowler and violent sharpener of pencils, Editor’s bark is worse than her bite. Every scrap of writing that crosses her desk she treats with the same care she would her own privately published comic verse. Any orphans and misfits, she takes under her wing. After hours, she practices amateur type design and represents her local library in extreme kerning competitions.

 

 

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.