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The Entersekt blog.

Industry news, security threats, and technology advances in consumer authentication
The omnichannel opportunity – increase engagement, reduce fraud

The omnichannel opportunity – increase engagement, reduce fraud


A superior customer experience that reinforces customer relationships, boosts revenue, and saves costs? That’s what the omnichannel approach promises – if you can get it right.

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Snippet: Banks’ focus on digital transformation means we are all a lot more reliant these days on digital tools to perform everything from routine to complex financial transactions.

Banks’ focus on digital transformation means we are all a lot more reliant these days on digital tools to perform everything from routine to complex financial transactions.

Snippet: In 1951, the first credit cards were introduced by Franklin Bank in New York. Since then, the payments’ space has come a long way, and whether it be through a browser, mobile app or connected device, consumers have more ways to pay than ever before.

In 1951, the first credit cards were introduced by Franklin Bank in New York. Since then, the payments’ space has come a long way, and whether it be through a browser, mobile app or connected device, consumers have more ways to pay than ever before.

Snippet: Most of us don’t think twice about sharing basic information like our name and what we do for a living when introducing ourselves to someone for the first time. Would you just as happily share your social security number, financial data, or medical records?

Most of us don’t think twice about sharing basic information like our name and what we do for a living when introducing ourselves to someone for the first time. Would you just as happily share your social security number, financial data, or medical records?

Snippet: As we approach the end of the year, we looked back to see which of our blogs our readers enjoyed the most. From digital wealth management security, to inspiring customer trust, to friendly friction (yes, there is such a thing), and even evolution, the vast array of topics covered by our contributors surprised even us.

As we approach the end of the year, we looked back to see which of our blogs our readers enjoyed the most. From digital wealth management security, to inspiring customer trust, to friendly friction (yes, there is such a thing), and even evolution, the vast array of topics covered by our contributors surprised even us.

Snippet: In an earlier article by Entersekt’s chief commercial officer, Dewald Nolte, we explored the challenges and opportunities faced by banks to create a smooth, secure and successful remote onboarding process for their existing customers taking up new products or services.

In an earlier article by Entersekt’s chief commercial officer, Dewald Nolte, we explored the challenges and opportunities faced by banks to create a smooth, secure and successful remote onboarding process for their existing customers taking up new products or services.

Snippet: In September, I blogged about some of the findings of our 2019 German consumer survey, focusing on respondents’ attitudes to mobile banking and payments security.

In September, I blogged about some of the findings of our 2019 German consumer survey, focusing on respondents’ attitudes to mobile banking and payments security.

Snippet: Digital security is a basic necessity today. Still, when users are confronted with strict digital security best practices, they often perceive them as roadblocks; challenges deliberately introduced to impede them from doing what they need to get done.

Digital security is a basic necessity today. Still, when users are confronted with strict digital security best practices, they often perceive them as roadblocks; challenges deliberately introduced to impede them from doing what they need to get done.

Snippet: The mobile payments space has become increasingly overcrowded with consumers being promised exciting experiences that are now possible thanks to emerging technologies. Banks, on the other hand, are still weighing up their strategies for mobile payments, deciding which of these emerging technologies to integrate first.

The mobile payments space has become increasingly overcrowded with consumers being promised exciting experiences that are now possible thanks to emerging technologies. Banks, on the other hand, are still weighing up their strategies for mobile payments, deciding which of these emerging technologies to integrate first.

Snippet: Consumer polls are hard work, but the data makes the months of waiting well worthwhile! That’s why Entersekt trained its magnifying glass on Germany so soon after conducting a US consumer survey through The Harris Poll this year.

Consumer polls are hard work, but the data makes the months of waiting well worthwhile! That’s why Entersekt trained its magnifying glass on Germany so soon after conducting a US consumer survey through The Harris Poll this year.

Snippet: Banking is disrupted. It's no longer only about what you offer; how you make your offering is perhaps even more important. In an industry where everyone is doing more of the same – protecting consumers’ money – it’s the personal relationships that make the difference.

Banking is disrupted. It's no longer only about what you offer; how you make your offering is perhaps even more important. In an industry where everyone is doing more of the same – protecting consumers’ money – it’s the personal relationships that make the difference.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.