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The Entersekt blog.

Industry news, security threats, and technology advances in consumer authentication
Survey report: Banking and payments app innovation in Germany

Survey report: Banking and payments app innovation in Germany


In September, I blogged about some of the findings of our 2019 German consumer survey, focusing on respondents’ attitudes to mobile banking and payments security. Today, I’ll look at consumers’ appetite for banking app innovation in the world’s fourth-largest economy and the promise of in-built payment capabilities. (The German-language illustrated report is available for download here. You can also contact us for the survey methodology and datasets in German and English.)

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Snippet: Digital security is a basic necessity today. Still, when users are confronted with strict digital security best practices, they often perceive them as roadblocks; challenges deliberately introduced to impede them from doing what they need to get done.

Digital security is a basic necessity today. Still, when users are confronted with strict digital security best practices, they often perceive them as roadblocks; challenges deliberately introduced to impede them from doing what they need to get done.

Snippet: The mobile payments space has become increasingly overcrowded with consumers being promised exciting experiences that are now possible thanks to emerging technologies. Banks, on the other hand, are still weighing up their strategies for mobile payments, deciding which of these emerging technologies to integrate first.

The mobile payments space has become increasingly overcrowded with consumers being promised exciting experiences that are now possible thanks to emerging technologies. Banks, on the other hand, are still weighing up their strategies for mobile payments, deciding which of these emerging technologies to integrate first.

Snippet: Consumer polls are hard work, but the data makes the months of waiting well worthwhile! That’s why Entersekt trained its magnifying glass on Germany so soon after conducting a US consumer survey through The Harris Poll this year.

Consumer polls are hard work, but the data makes the months of waiting well worthwhile! That’s why Entersekt trained its magnifying glass on Germany so soon after conducting a US consumer survey through The Harris Poll this year.

Snippet: Banking is disrupted. It's no longer only about what you offer; how you make your offering is perhaps even more important. In an industry where everyone is doing more of the same – protecting consumers’ money – it’s the personal relationships that make the difference.

Banking is disrupted. It's no longer only about what you offer; how you make your offering is perhaps even more important. In an industry where everyone is doing more of the same – protecting consumers’ money – it’s the personal relationships that make the difference.

Snippet: Many countries have adopted the use of centralized electronic ID schemes that allow users to securely identify themselves online. Identity within the US market is more fragmented, leaving room for creative workarounds to authentication challenges.

Many countries have adopted the use of centralized electronic ID schemes that allow users to securely identify themselves online. Identity within the US market is more fragmented, leaving room for creative workarounds to authentication challenges.

Snippet: The most important shift from 3-D Secure 1.0 to EMV 3-D Secure is the addition of the RBA engine - and here's why it is a gamechanger.

The most important shift from 3-D Secure 1.0 to EMV 3-D Secure is the addition of the RBA engine - and here's why it is a gamechanger.

Snippet: From security to user experience and digital banking preferences, we track recent statistics that banks should take note of.

From security to user experience and digital banking preferences, we track recent statistics that banks should take note of.

Snippet: The European Banking Authority (EBA) plays an extraordinarily complex role. Having to manage and regulate the financial industry means walking a tightrope between directional regulation and restrictive controls.

The European Banking Authority (EBA) plays an extraordinarily complex role. Having to manage and regulate the financial industry means walking a tightrope between directional regulation and restrictive controls.

Snippet: The latest version of the 3-D Secure protocol provides a significant opportunity to reduce CNP fraud to an all-time low. The key to its success is that merchants must opt-in to the program.

The latest version of the 3-D Secure protocol provides a significant opportunity to reduce CNP fraud to an all-time low. The key to its success is that merchants must opt-in to the program.

Snippet: Tick tock, tick tock. September 14 is the go-live date for the revised Payment Services Directive (PSD2) requirement for strong customer authentication (SCA). With Entersekt’s help, you can still meet the deadline – but hurry, because it’s going to be tight.

Tick tock, tick tock. September 14 is the go-live date for the revised Payment Services Directive (PSD2) requirement for strong customer authentication (SCA). With Entersekt’s help, you can still meet the deadline – but hurry, because it’s going to be tight.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.