Banking on Trust: Friction for Fraudsters, not Customers

Financial institutions face a daunting challenge: combating increasingly sophisticated fraud and scams without compromising the customer experience. Because every successful scam erodes trust, drives churn, and impacts your bottom line.

In this webinar, Entersekt hosted Casey Reynders (SVP, Director of Consumer Product Strategies at Umpqua Bank) and Greg Varnell (VP Product & Development at Q2) to hear how Umpqua reduced banking and payment fraud by 90%, nearly eliminating account takeover (ATO) attacks.

The panel explored:

• How Umpqua Bank implemented Entersekt's solutions to effectively combat the latest fraud threats.
• Strategies to build and maintain customer trust in the face of evolving scam tactics.
• The importance of a frictionless, secure authentication experience.
• How to strike a balance between strong security and a good customer experience.

Learn more about effectively combatting evolving fraud without adding friction using Entersekt’s pre-integrated authentication solutions for Q2.