ITWeb
22 April 2020
Personalised customer experience from within your banking app
New technology gives FIs the opportunity to engage customers when, where and how it matters, with personalised experiences that are elevated above the noise of everyday interactions, and which drive conversations. However, it doesn’t matter how great your tech is if your customers don’t trust you to protect their data. So, how can you get your message across when you need to, and make sure it’s heard and trusted?
READ MOREPioneers magazine
31 March 2020
Pioneers in the Cape Tech Industry
The Western Cape, and in particular Cape Town, has been identified in several studies as a leading region on the African continent for the establishment of technology startups and a driver of innovation. In the second edition of Pioneers Magazine, we celebrate successful tech companies and Entersekt is showcased on page 12.
READ MOREVentureburn
17 March 2020
SA tech startups put in place measures to tackle coronavirus
SA’s tech companies are responding to the threat of the coronavirus by putting in place austerity measures and devising new innovative solutions for customers, while instructing employees to work remotely from their homes.
READ MOREVentureburn
16 March 2020
Endeavor SA’s 26 companies created over 4600 jobs in two years
Endeavor SA said in a statement earlier this month that the 26 companies — which include tech startups such SweepSouth, Clickatell, Entersekt, Ozow and Pargo — saw a 29% annual growth in headcount during this three-year period.
READ MOREBusiness & IT
25 February 2020
Vier tips om het vertrouwen van de klant te winnen
In een sector waarin veel bedrijven hetzelfde aanbieden - zoals banken die het geld van de consument beschermen - zijn het tegenwoordig de persoonlijke relaties die het verschil maken. Nu consumenten steeds vaker en makkelijker van bank switchen, wordt het moeilijker om een vertrouwensband met hen op te bouwen. Vertrouwen winnen kost veel werk en tijd, maar je krijgt er trouwe klanten voor terug - die wellicht een leven lang klant blijven. Maar hoe zorg je voor zo’n sterke vertrouwensband?
READ MOREGlobal Banking and Finance Review
19 February 2020
The banking dilemma: balancing digital transformation with personalisation
When embarking on digital transformation projects, banks must ensure their new initiatives meet all their customers’ needs, otherwise they risk losing them to competitors. While there is no denying digital banking offers significant benefits, digitizing the entire banking experience is not recommended. Instead, banks should look at how they can use technology to enhance customer experiences and eliminate outdated processes.
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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.