SVP of North America, Sherif Samy speaks with What the Fintech on trends in digital identify, the opportunities FIs have to meet consumer needs across digital channels and the types of fraud they should anticipate mitigating.
READ MORE2019 was a pivotal year in the reshaping of the financial services and payments industries. Control of consumer identity is a battleground banks and credit unions must understand. Big tech giants, the card networks and identity leaders are jockeying for dominance. The resulting innovations will impact faster pay, security, fees and data privacy.
READ MOREConsumers today are constantly on the move. Whether it be going to work, school or running errands, they have made it known that if services they seek aren’t convenient, they will likely find an alternative. This is especially true for in the world of digital payments. Sherif Samy, SVP North America, dives into dives into the opportunities FIs can take to innovatively and securely meet their customers on any device.
READ MOREWeak challenge questions by customer service reps make it easy for fraudsters to hijack a phone line and bypass 2FA to breach accounts. CCO Dewald Nolte weighs in on SIM-swap fraud and approaches banks can use for combating it.
READ MORE2019 was niet bepaald een saai jaar voor de bankensector. Het Open Banking-tijdperk en wetgeving als PSD2 dwongen banken tot het aanpassen van hun infrastructuur en bijbehorende processen, niet alleen om aan de regels te voldoen maar ook om een digitale basis te leggen voor de toekomst. Daarnaast zijn er nieuwe betaaloplossingen geïntroduceerd van niet-bancaire spelers, zoals Apple Pay van bigtech Apple. Ook 2020 belooft een interessant jaar te worden met verschillende uitdagingen en ontwikkelingen. Gerhard Oosthuizen, Chief Technology Officer bij Entersekt, zet er drie op een rijtje.
READ MOREMost experts in the cybersecurity industry can’t understand why banks are still using SMS OTPs to fight financial fraud. They have been rendered ineffective, inconvenient for users, and are susceptible to SIM swap or number-porting attacks, fake caller IDs, and call forwarding scams operated by dishonest customer service representatives at mobile carriers.
READ MOREEntersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.
In our most recent collaboration with PYMTNS.com, we explore how FIs can improve their mobile banking apps’ user experience to increase the everyday use of mobile banking apps. Download the full report here.