In the media.
Ventureburn
17 March 2020
SA tech startups put in place measures to tackle coronavirus
SA’s tech companies are responding to the threat of the coronavirus by putting in place austerity measures and devising new innovative solutions for customers, while instructing employees to work remotely from their homes.
READ MOREVentureburn
16 March 2020
Endeavor SA’s 26 companies created over 4600 jobs in two years
Endeavor SA said in a statement earlier this month that the 26 companies — which include tech startups such SweepSouth, Clickatell, Entersekt, Ozow and Pargo — saw a 29% annual growth in headcount during this three-year period.
READ MOREFinance Derivative
3 March 2020
Smart messaging - from transactions to interactions
People expect from their banks what they enjoy about other digital services: highly relevant interactions that add value upfront and can be completed without much effort. To come out ahead in the next few years, financial institutions must go beyond simply “doing digital” and focus on the actual customer needs and preferences that self-service channels were intended to meet.
READ MOREBusiness & IT
25 February 2020
Vier tips om het vertrouwen van de klant te winnen
In een sector waarin veel bedrijven hetzelfde aanbieden - zoals banken die het geld van de consument beschermen - zijn het tegenwoordig de persoonlijke relaties die het verschil maken. Nu consumenten steeds vaker en makkelijker van bank switchen, wordt het moeilijker om een vertrouwensband met hen op te bouwen. Vertrouwen winnen kost veel werk en tijd, maar je krijgt er trouwe klanten voor terug - die wellicht een leven lang klant blijven. Maar hoe zorg je voor zo’n sterke vertrouwensband?
READ MOREGlobal Banking and Finance Review
19 February 2020
The banking dilemma: balancing digital transformation with personalisation
When embarking on digital transformation projects, banks must ensure their new initiatives meet all their customers’ needs, otherwise they risk losing them to competitors. While there is no denying digital banking offers significant benefits, digitizing the entire banking experience is not recommended. Instead, banks should look at how they can use technology to enhance customer experiences and eliminate outdated processes.
READ MOREgi Geldinstitute
17 February 2020
Kundenbeziehungen durch smartes In-App-Messaging verbessern
Angesichts der Vielzahl digitaler Kommunikationskanäle sollte es für Banken heutzutage ein Leichtes sein, mit Kunden zu interagieren. Tatsächlich ist aber das Gegenteil der Fall. Im Wettbewerb um die Aufmerksamkeit muss sich ein Unternehmen, das mit seinen Kunden kommunizieren will – oder im Falle der Banken aus regulatorischen Gründen auch muss! – gegen eine Flut von E-Mails, Textnachrichten, Telefonanrufen und Social-Media-Inhalten durchsetzen.
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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.
