Weak challenge questions by customer service reps make it easy for fraudsters to hijack a phone line and bypass 2FA to breach accounts. CCO Dewald Nolte weighs in on SIM-swap fraud and approaches banks can use for combating it.
Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.
In our most recent collaboration with PYMTNS.com, we explore how FIs can improve their mobile banking apps’ user experience to increase the everyday use of mobile banking apps. Download the full report here.