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Intelligent CISO
24 April 2020

Balancing act: Optimising customer engagement while increasing fraud prevention

Every industry must make it a priority to mitigate against fraud, but particularly the banking and finance sector. Mzukisi Rusi, Head of Technology Delivery, Entersekt, explains why businesses within this sector must build trust and loyalty with their customers in order to remain competitive and to allow the banks to prevent fraud in a way that is tailored to the customer.


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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.