Canadian Country Manager, Christian Ali dives into the lessons financial institutions can take from the retail industry's focus on perfecting the consumer experience. Banks have traditionally focused on transaction accuracy and now have the opportunity to improve omni-channel experiences to increase digital consumer engagement.
Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.
In our most recent collaboration with PYMTNS.com, we explore how FIs can improve their mobile banking apps’ user experience to increase the everyday use of mobile banking apps. Download the full report here.