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Read More: https://www.pymnts.com/digital-first-banking/2021/five-star-mobile-banking-apps-give-banks-a-false-sense-of-security/
Release Area: PYMNTS.com
Release Date: 3 March 2021
PYMNTS.com
3 March 2021

Five star mobile banking apps give banks a false sense of security 

 

A recent study showed that more than a third of customers are not happy with the state of their banking app. Still, most banking apps have five-star ratings on app stores. Entersekt CEO Schalk Nolte discusses this disconnect with Capital One's Tom Poole, Fair's Khalid Parekh, and Karen Webster from PYMNTS.com.

 

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.