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The Entersekt blog.

Industry news, security threats, and technology advances in consumer authentication
Survey report: Banking and payments app innovation in Germany

Survey report: Banking and payments app innovation in Germany


In September, I blogged about some of the findings of our 2019 German consumer survey, focusing on respondents’ attitudes to mobile banking and payments security. Today, I’ll look at consumers’ appetite for banking app innovation in the world’s fourth-largest economy and the promise of in-built payment capabilities. (The German-language illustrated report is available for download here. You can also contact us for the survey methodology and datasets in German and English.)

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Snippet: Technology has changed the banking game and now, more than ever, banks are expected to be always open to meet their customers’ needs.

Technology has changed the banking game and now, more than ever, banks are expected to be always open to meet their customers’ needs.

Snippet: Who are the most frequent users of mobile banking apps, and why is it important that banks get to know them? This two-part series takes a closer look.

Who are the most frequent users of mobile banking apps, and why is it important that banks get to know them? This two-part series takes a closer look.

Snippet: Who are the most frequent users of mobile banking apps, and why is it important that banks get to know them? This two-part series takes a closer look.

Who are the most frequent users of mobile banking apps, and why is it important that banks get to know them? This two-part series takes a closer look.

Snippet: The banking customer is the ultimate prize in the battle between legacy financial institutions, and fintech and big tech. The fight is an interesting one with regulatory forces encouraging innovation and new digital technologies providing the opportunities to improve customer experiences.

The banking customer is the ultimate prize in the battle between legacy financial institutions, and fintech and big tech. The fight is an interesting one with regulatory forces encouraging innovation and new digital technologies providing the opportunities to improve customer experiences.

Snippet: Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Sherif Samy, SVP: North America, explains why pairing the trust factor with the mobile can help banks adopt a successful omnichannel approach to boost engagement.

Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Sherif Samy, SVP: North America, explains why pairing the trust factor with the mobile can help banks adopt a successful omnichannel approach to boost engagement.

Snippet: Huawei Technologies Co. has inspired Western government suspicion for at least a dozen years. Recent events came as a shock to many consumers, but they continue a trajectory of investigations, abandoned partnerships, and outright bans.

Huawei Technologies Co. has inspired Western government suspicion for at least a dozen years. Recent events came as a shock to many consumers, but they continue a trajectory of investigations, abandoned partnerships, and outright bans.

Snippet: Since the Big Bang, the universe has been continuously transforming. In the here and now, however, biological evolution seems to be falling behind technology. Some claim that technology will bring about an entirely new era of evolution, but what does this mean for our future?

Since the Big Bang, the universe has been continuously transforming. In the here and now, however, biological evolution seems to be falling behind technology. Some claim that technology will bring about an entirely new era of evolution, but what does this mean for our future?

Snippet: Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank, 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for the most frequented mobile destinations.

Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank, 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for the most frequented mobile destinations.

Snippet: This is an exciting time in mobile banking and payments. Entersekt believes that banks, and their customers, can have it all – convenience, control, and the benefits of continuous innovation. It just takes vision.

This is an exciting time in mobile banking and payments. Entersekt believes that banks, and their customers, can have it all – convenience, control, and the benefits of continuous innovation. It just takes vision.

Snippet: Demand from young consumers for quicker decisions regarding their finances means that financial institutions are relying increasingly on modern data-processing techniques to enable real-time empowerment. This article, by Niel Bester, SVP: products, appeared in Global Banking and Finance Review, and Banking Exchange earlier this year.

Demand from young consumers for quicker decisions regarding their finances means that financial institutions are relying increasingly on modern data-processing techniques to enable real-time empowerment. This article, by Niel Bester, SVP: products, appeared in Global Banking and Finance Review, and Banking Exchange earlier this year.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.