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The Entersekt blog.

Industry news, security threats, and technology advances in consumer authentication
Passwordless authentication: The future is here

Passwordless authentication: The future is here


Passwords suck! There, I said it. We've all heard it said many times before, but it’s worth repeating. The concept of gate-keeping access to digital services with a username and password may have been appropriate, and even good practice, in the early days of computing when a person might only have one or two logins to maintain. However, in today’s world where people have hundreds of accounts, they tend to re-use one password for multiple accounts or outsource the job to a password manager service. And even if you do manage to create a complex and unique password for each account, and remember it at the time of login, there is still the problem of data breaches, which are becoming all too common. 

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Snippet: The COVID-19 pandemic’s impact on the wealth management industry has been considerable. Plummeting markets and declining liquidity have exacerbated a decade-long trend of costs rising faster than revenues. Additionally, as lockdown restrictions came in, a key aspect of private banking – face-to-face consultations – were no longer possible, and at a time when customers were more in need than ever of the reassurance and up-to-the-minute, bespoke advice these provided.

The COVID-19 pandemic’s impact on the wealth management industry has been considerable. Plummeting markets and declining liquidity have exacerbated a decade-long trend of costs rising faster than revenues. Additionally, as lockdown restrictions came in, a key aspect of private banking – face-to-face consultations – were no longer possible, and at a time when customers were more in need than ever of the reassurance and up-to-the-minute, bespoke advice these provided.

Snippet: Even before COVID-19 relegated us to our couches, digital banking was on the rise. But it was only at the height of the pandemic, when we had no other choice, that more of us started turning to digital-only channels, putting pressure on banks and other institutions to fast-track their pre-COVID digital strategies.

Even before COVID-19 relegated us to our couches, digital banking was on the rise. But it was only at the height of the pandemic, when we had no other choice, that more of us started turning to digital-only channels, putting pressure on banks and other institutions to fast-track their pre-COVID digital strategies.

Snippet: Digitalization of banking and commerce was progressing at pace before the pandemic, but COVID-19 catalyzed consumers and businesses to adopt digital services faster than even its greatest proponents had expected. Now, having become accustomed to this convenient way of transacting, most people are likely to continue with this new way of banking and shopping when life approaches something like normality.

Digitalization of banking and commerce was progressing at pace before the pandemic, but COVID-19 catalyzed consumers and businesses to adopt digital services faster than even its greatest proponents had expected. Now, having become accustomed to this convenient way of transacting, most people are likely to continue with this new way of banking and shopping when life approaches something like normality.

Snippet: Let’s get philosophical for a second, even at the risk of sounding unoriginal. Because, honestly, no-one’s gone on to say this better than Heraclitus himself once did: “Change is the only constant in life.”

Let’s get philosophical for a second, even at the risk of sounding unoriginal. Because, honestly, no-one’s gone on to say this better than Heraclitus himself once did: “Change is the only constant in life.”

Snippet: In September 2018, CREALOGIX launched a digital banking authentication solution based on a mobile app-based push procedure from Entersekt. Since then, the SaaS application has been used over a million times

In September 2018, CREALOGIX launched a digital banking authentication solution based on a mobile app-based push procedure from Entersekt. Since then, the SaaS application has been used over a million times

Snippet: There are many examples of regulations that guide securing online and mobile banking through strong authentication. These examples cover a vast range of countries and banking sectors, but some prescriptions for strong authentication came up time and again.

There are many examples of regulations that guide securing online and mobile banking through strong authentication. These examples cover a vast range of countries and banking sectors, but some prescriptions for strong authentication came up time and again.

Snippet: Authentication is evolving apace with more people using more services across more networks and channels than ever before. We take a look at the evolution of authentication through the ages.

Authentication is evolving apace with more people using more services across more networks and channels than ever before. We take a look at the evolution of authentication through the ages.

Snippet: Passwords as authenticators pose one of the greatest threats to cybersecurity today. In fact, they’re the root cause of over 80% of data breaches. User-generated passwords tend to be weak and predictable (up to 51% of passwords are re-used). OTPs, too, run the risk of being intercepted. Realistically, no password on its own is truly secure – we’ve known that for years, though.

Passwords as authenticators pose one of the greatest threats to cybersecurity today. In fact, they’re the root cause of over 80% of data breaches. User-generated passwords tend to be weak and predictable (up to 51% of passwords are re-used). OTPs, too, run the risk of being intercepted. Realistically, no password on its own is truly secure – we’ve known that for years, though.

Snippet: Let me begin with a short story, a true story. A good friend of mine’s house was recently broken into. He was asleep in bed when this event took place, and he heard nothing. In fact, when he got up in the morning, he didn’t even notice at first that the event had taken place, such was the subtlety of the break-in. The thief had managed to break a door lock, opening the door without making much sound at all. The technique was to snap off the front of the lock and use a screwdriver to open the door: very quiet and very quick.

Let me begin with a short story, a true story. A good friend of mine’s house was recently broken into. He was asleep in bed when this event took place, and he heard nothing. In fact, when he got up in the morning, he didn’t even notice at first that the event had taken place, such was the subtlety of the break-in. The thief had managed to break a door lock, opening the door without making much sound at all. The technique was to snap off the front of the lock and use a screwdriver to open the door: very quiet and very quick.

Snippet: Despite the rise in popularity of digital customer engagement tools, research has indicated that call centers are alive and well. While Forrester suggests that they’re turned to primarily for escalation purposes, a special report published as late as last year indicated that over 70% of respondents – including young adults – preferred phone calls as their go-to channel for customer service. And it’s easy to see why: after face-to-face engagements, voice interactions are the next best way to get one-on-one attention.

Despite the rise in popularity of digital customer engagement tools, research has indicated that call centers are alive and well. While Forrester suggests that they’re turned to primarily for escalation purposes, a special report published as late as last year indicated that over 70% of respondents – including young adults – preferred phone calls as their go-to channel for customer service. And it’s easy to see why: after face-to-face engagements, voice interactions are the next best way to get one-on-one attention.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.