Snippet: Let’s get philosophical for a second, even at the risk of sounding unoriginal. Because, honestly, no-one’s gone on to say this better than Heraclitus himself once did: “Change is the only constant in life.”

Let’s get philosophical for a second, even at the risk of sounding unoriginal. Because, honestly, no-one’s gone on to say this better than Heraclitus himself once did: “Change is the only constant in life.”

The same is true about authentication. Going back thousands of years to perhaps one of the simplest examples of authentication, armor-clad Roman soldiers would use code- or watchwords among themselves to prove their identities. As society transformed and industries rose, technology, digitization and evolving security threats drove the need for smarter, more robust authentication methods.

Back to the present day (when we’re ironically spoilt for choice!), and a new Mercator white paper authored by Tim Sloane suggests that change is in the air once again. This time, however, the demand is for less – not more.

White paper: Revisiting authentication in the age of SRC and EMV 3-D Secure

Consumers face an increasingly complex authentication landscape that protects their assets differently depending on the channel they use. But multiple authentication techniques can create unwanted friction, leading to a range of other problems.

Now, international card networks are mandating issuers worldwide to deploy Secure Remote Commerce (SRC) and EMV 3-D Secure, the latter playing an essential role in meeting the European Union’s strong customer authentication (SCA) requirement under the revised Payment Services Directive (PSD2).

Since it is well recognized that convenience is critical to consumer adoption, and with this added complexity to contend with, is it finally time for financial institutions to rein in the multiplicity of authentication methods they use in favor of good customer experience?

Find out, in our latest white paper.


If it’s authentication you’re interested in… An authentication study conducted by Entersekt and PYMNTS.com explored how banking app users themselves viewed authentication. Read the results, here.

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Cara Visser

MARKETING WRITER AND EDITOR

Cara is a high-functioning content strategy and plain language addict whose self-proclaimed purpose in life is to fill the world with good, clean, meaningful content. She loves the challenge of simplifying and translating complex information, especially if there’s something new to learn along the way.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.