Snippet: When asked his advice on how to succeed, a wise gentleman once said: “The way to get started is to quit talking and begin doing”. That gentleman was Walt Disney and, well, we all know the outcome of his timeless endeavors…

When asked his advice on how to succeed, a wise gentleman once said: “The way to get started is to quit talking and begin doing”. That gentleman was Walt Disney and, well, we all know the outcome of his timeless endeavors…

The point is, success doesn’t happen by accident; it requires sitting up, taking note, and committing to action. For banks, this entails engaging with customers, understanding their wants and needs, and giving them a healthy balance between the two. Engaged customers are happy customers, after all – they are proven to generate 37% more annual revenue for their banks than disengaged customers.1

Our latest infographic takes a closer look at how banks can keep the engagement going and capitalize on the benefits, all while remaining competitive in an environment where consumers are spoilt for choice.

Customer engagement infographic  


Want to read more? ‘Improving customer engagement through secure mobile messaging’ – an Entersekt fact sheet – explores various practical applications of our smart messaging solution in the retail banking sector. Download it now.

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Entersekt editor

Entersekt editor

An avid scowler and violent sharpener of pencils, Editor’s bark is worse than her bite. Every scrap of writing that crosses her desk she treats with the same care she would her own privately published comic verse. Any orphans and misfits, she takes under her wing. After hours, she practices amateur type design and represents her local library in extreme kerning competitions.

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Entersekt is an innovator of customer-centric fintech solutions. Financial services providers and other enterprises rely on our patented mobile identity system to provide both security and the best in convenient new digital experiences to their customers, irrespective of the service channel. With us, they can concentrate on their innovation roadmap, while delivering intuitive, low-friction digital experiences to their customers.