Stellenbosch, South Africa

Junior Solution Architect: Engineering Services

We love our customers and want them to get the most out of what we have to offer them. That’s where you come in, guiding them expertly through technical pre-sales, solution design, roll-out, and beyond.

We’re looking for a junior solution architect who is hungry to learn more about digital innovation and security, wants to build lasting relationships with colleagues and customers and develop a career in the innovative and fast-paced world of fintech.

As a solution architect, you will work closely with our Stellenbosch-based solutions architects team and work on exciting projects that contribute to the successful delivery of Entersekt’s products and solutions.

The ideal candidate

You are a technically oriented business analyst or solution architect with one to two years’ experience in systems integration design and delivery of solutions, with a track record of taking responsibility and solving problems. Software integration experience and exposure to networking technologies would also rock.

The role

You will ensure that Entersekt’s customers can start using our solutions, integrated into their ecosystems, as soon as possible. You will help guide them through that process as a part of a larger change project and will help them understand how to gain the most value from our solution. This means being involved with some technical pre-sales work, solution integration design, delivery and configuration of the product suite, and go-live support.

Responsibilities

  • Support the solutions team in developing proposals and implementation procedures; assist as needed to improve workflow and turnaround
  • Assist bid teams with technical inputs in the sales process where required
  • Engage with customers’ technical stakeholders to articulate key differentiators of our solution and address technical objections
  • Debug integration issues and find solutions for integration blockers
  • Assist with the facilitation of workshops and training sessions with customers’ technical teams, providing them with an in-depth understanding of how our products work and how best to use them within their organization
  • Join the project manager in customer project progress meetings to provide technical risk mitigation support where needed;
  • Take part in customer strategy sessions to ensure that their technical strategies are aligned to benefit from Entersekt’s product roadmap
  • Assist customers to integrate wider into Entersekt solutions
  • Be a brand ambassador for Entersekt, understanding our value proposition and providing knowledge and assistance to customers
  • Engage with Entersekt’s product analysts in requirement development to ensure that our solutions address the practical needs of our customers

Skills & Experience

Successful candidates for the role will ideally have the following skills, experience, and training:

  • Engineering, computer science or relevant IT degree
  • One to two years’ experience in a software development environment, preferably in a customer-facing role
  • Experience in financial services, telecommunications, or the mobile industry would be beneficial
  • Requirements management exposure would be an advantage
  • Ability to host workshops and training sessions
  • South African citizen or permanent resident

Personality attributes

  • Outstanding analytical and problem-solving skills
  • Strong technical communication skills: the ability to articulate the key differentiators of our solution and engage in technical discussions with customers
  • A positive and results-focused “can-do” attitude
  • Willingness to work outside primary capacity
  • Good verbal and written communication skills
  • Knowing what will work: the ability to empathize with customers, understand their needs and frustrations
  • Obsessed with enabling each customer to get the most from our solutions
  • Ability to perform effectively under stressful conditions where directional changes, tight deadlines, and limited resources are a fact of life
  • Professionalism and ability to use diplomacy in working relationships to deal with conflict and to arbitrate solutions successfully

Apply for this position! Email your CV and cover letter to:

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logo entersekt

Entersekt is an international software development company based just outside of Cape Town, South Africa.

We are leaders in authentication, app security, and payments enablement technology, offering a highly scalable solution set with a track record of success across multiple continents.